Frequently asked questions
What is the return policy?
5 days hassle-free return
We kindly request that you record a video of the product unboxing and send it to us on Instagram @arbsa_store via DM. Upon receipt and verification of the video, your refund will be processed within 2-3 business days after the package is picked up from you by our delivery partner.
Are any purchases final sale?
We do not have any final sale policy. All of our items are eligible for return. Feel free to reach out support.arbsa.store@gamil.com if you're unsure — we’re happy to help!
When will I get my order?
Orders are typically processed within 1–2 business days. Once shipped, delivery usually takes 3–7 business days depending on your location. You’ll receive tracking details as soon as your order is on its way.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.